SHIPPING POLICY
Thank you for visiting and shopping at Wave Cards. The following information sets out the terms
and conditions that constitute our Shipping Policy.

1. Processing your Order
An email confirmation is sent to your e-mail address after placing your order. Please keep this email
as proof of your purchase

2. Shipment Processing Time
Processing time refers to the time it takes for us to prepare your order for shipping.
After your payment is authorised and verified, all orders are processed within 3-5 business days.
We will contact you for some reason if there are any delays

3. Shipment Locations
3.1. Domestic Only
Wave Cards does not ship internationally at this time. We ship domestic only –
anywhere in Australia.

4. Shipment rates and delivery estimates
We endeavor to get your order to you as soon as possible Once your order is placed, an
estimated delivery time will be provided to you. Delivery times are estimates and commence from
the date of shipment, rather than the date of order. Delivery times are to be used as a guide only
and are subject to the acceptance and approval of your order. Estimated arrival dates are not
guaranteed Weather delays and other unforeseen circumstances may impact delivery time.
Unless there are exceptional circumstances, we make every effort to fulfill your order.

(a} Express Shipping
The order will arrive within 3-5 business days.
Express Shipping costs $17.98.

(b} Standard Shipping
The order will arrive within 5-7 days business days
Standard Shipping costs $9.99.

(c} Please note:
(i} Business day means Monday to Friday, except holidays.
(ii} Orders are not shipped or delivered on weekends or holidays
(iii) Date of delivery may vary due to carrier shipping practices, delivery location,
method of delivery, and the items ordered.
(iv) Products may be delivered in separate shipments.
(v) When placing your order, we consider these factors when calculating the Estimated
Delivery Date:
(A) Transit Time: The amount of time it takes your order to leave our distribution
center and arrive at the local delivery carrier.
(B) Weight factor Shipping costs are based on the weight of your order and the
delivery method. To find out how much your order will cost, simply add the
items you would like to purchase to your cart and proceed to the checkout
page. Once at the checkout screen, shipping charges will be displayed
(vi) We will not be responsible for the wrong shipping address if you provide incorrect
information.
(vii) In-store pickup dates vary based on product availability.

5. Tracking Options
UV Print Australia aims to provide visibility and transparency throughout the shipment process
Once your order is confirmed and shipped, you will receive a link to track your package
5.1. Domestic and International
All orders delivered within Australia automatically have tracking
International orders are sent with DHL. This service comes with tracking and your tracking
the number will be sent to you once it has been posted If we are requested to make
alternative shipping arrangements we cannot guarantee tracking and will not be
responsible for the delivery of orders sent internationally

6. International Customs, Outies, and Taxes
All orders shipping to a destination outside of Australia are subject to import duties, fees, and
taxes of the destination country Delays in delivery may occur if your package is randomly
selected by your country’s Customs Department Wave Cards is not responsible for any
possible customs and taxes applied to your order. We have no control over the process or
additional charges associated with the delivery and importation of your order (package) into your
country. We do not benefit anyway from these chargers and we work very closely with our
brokers and carriers to ensure as few delays as possible All fees imposed during or after
shipping is the responsibility of the customer. You agree that you are responsible for any duty,
taxes and customs requirements or others like taxes, fees, levies, costs, or expenses associated
by importing products you purchase from us and shipping them internationally.

7. Carnages
If there is any damage to the packaging on delivery, contact us immediately at 0731127932.

8. Missing or Lost Package
There are several reasons why a package gets lost or becomes a delivery exception We’ve found
that, more often than not, the package is either in the building or with a neighbor Wave Cards
politely requests that customers look in common courier hiding spots. Please take a
look around and let us know if you find it. If you haven’t located your order, please contact us at
0731127932 to report missing or lost packages.

9. Questions
If you have any questions about the delivery and shipment of your order, please see our FAQ
page,https://wavecards.com.au/faq or contact us at 0731127932.